Manage Alerts

Use this page to manage the alerts you receive and how you receive them. You can add new alerts, change existing alerts, or delete non-mandatory alerts. Enabled alerts are always delivered to your online banking mailbox. Available destinations depend upon the contact information you enter in Personal Preferences.

If you choose to receive text message alerts, you are agreeing to the Text Message Terms and Conditions and our posted Privacy Policy. Messages and Data Rates May Apply, see your Carrier for details. The frequency of text messages will depend on the alerts you choose. You can change your alert selections at any time. Messages can be discontinued by removing your mobile phone number, changing your alert selections, or by sending STOP as a reply to an alert message or directly to 20736. Messages will come from your bank as Bank Alerts. For additional assistance, type HELP in response to a message from 20736 or send an email to sms_support@bank.com. You can also contact us in Secure email using the Contact us Link on this site.

Account Alerts    Non-account Alerts    Custom Alerts

Select the account for which you would like to manage alerts and click "Go." To add or delete an alert for multiple accounts at once, go to Set Up Account Alerts.

CONTROL DISB OPERATING ACCT - *5337 CONTROL DISB PAYROLL ACCT - *5344 MARK OR MARY SPENCER ACCOUNT - *9999 POSITIVE PAY ACCOUNT - *1589 PRESTIGE CD1 - *4370 PRESTIGE CD2 - *4390 PRESTIGE CD3 - *4391 PRESTIGE CONSTRUCTION ACCOUNT - *1359 PRESTIGE CREDIT CARD ACCOUNT - *1691 PRESTIGE DISBURSING ACCOUNT - *2790 PRESTIGE FLOW ACCOUNT - *2791 PRESTIGE FUND ACCOUNT - *2792 PRESTIGE HEALTH ACCOUNT - *2470 PRESTIGE INVESTMENT ACCOUNT - *1028 PRESTIGE HIGH YIELD INVESTMENT FUND - *0740 PRESTIGE LOAN 1 - *0009 PRESTIGE LOAN 2 - *0006 PRESTIGE LOAN 3 - *2013 PRESTIGE OPERATING ACCOUNT - *4511 PRESTIGE PAYROLL ACCOUNT - *4512 REVERSE POSITIVE PAY ACCOUNT - *4321         Search

Alerts for PRESTIGE HEALTH ACCOUNT - *2470

Alert Send To   Balance and Activity Alerts       Check Presented Alert is off Add   Credit - Posted LETTER OF CREDIT (213) greater than $10,000.00 CASH(123) less than $1.00 Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Alert is off Add Change • Delete   Credit - Posted   Notifies you of a specific credit transaction with a specific amount posts, based on the previous day's transactions. You will receive an alert for every transaction that matches the criteria. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) LETTER OF CREDIT (213) greater than $10,000.00 Remove Credit Type: All Credit Types BACK DATED CREDIT (111) CASH (123) INTEREST PAYMENT (112) FORCE POST CREDIT (113) DIRECT DEPOSIT (115) TOTAL # LOCKBOX DEP (117) TOTAL # CASH CONCEN (134) TOTAL # DTC CREDITS (137) TOTAL # ACH CREDITS (141) ACH CREDIT (142) BANKCARD DEPOSITS (147) CORP TRADE PYMT CRED (164) TOTAL INCOMING WIRE (190) TOTAL # WIRE CREDITS (192) BOOK TRANSFER CREDIT (206) LETTER OF CREDIT (213) INTNL MONEY MKT TRD (226) SECURITIES SOL (233) TOTAL CHEKS RETURNED (250) COMMERCIAL DEPOSIT (301) INTEREST CREDIT (354) TOTAL MISC CREDIT (390) CHECK REVERSAL (395) MISC ADJUSTMENT CREDIT (949) INTEREST PAID (958)   greater thanless than   $   Add another       Debit - Posted Alert is off Add   Maximum Balance Alert is off Add Change • Delete   Maximum Balance   Notifies you daily when the account's balance is above the amount specified, based on the previous day's transactions. Above: $ Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)           Minimum Balance Alert is off Add   Negative Balance Alert is off Add   Returned Deposited Item Alert Alert is off Add Transfer and Payment Alerts       Approval Pending Alert is off Add   Template Activity Alert is off Add   Template Approval Pending Alert is off Add   Transaction Returned for Edit Alert is off Add   Outgoing Transaction Approved Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Alert is off Add Change • Delete   Outgoing Transaction Approved   Notifies you when an outgoing ACH transaction from the selected account is approved. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     Transaction Approval Reminder Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Alert is off Add Change • Delete   Transaction Approval Reminder   Notifies you about ACH transactions that are still pending approval 30 minutes before the processing window closes. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     Transaction Approval Reminder Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Alert is off Add Change • Delete   Transaction Approval Reminder   Notifies you about Wire transactions that are still pending approval 30 minutes before the processing window closes. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     Approval Pending Alert is off Add   Template Activity Alert is off Add   Template Approval Pending Alert is off Add   Approval Pending Alert is off Add   Approval Pending Alert is off Add   Approval Pending Alert is off Add   Approval pending Alert is off Add   Approval Pending Alert is off Add   Transaction Failed Mark.Spencer@Organization.com Mark.Spencer@Mobile.com Add Change At least one external destination must be selected. Transaction Failed Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Notifies you when an Express Transfer or Funds Transfer from the account fails. This alert is mandatory and cannot be deleted.   Account Reconciliation & Positive Pay Alerts       Account Stale Date Alert is off Add   Alert is off Add   Check Issue Approval Pending Alert is off Add   Alert is off Add   Exception Reminder Alert is off Add   Exception Reminder Alert is off Add   Account Reconciliation Alert is off Add   Account Reconciliation Statement Report Delay Mark.Spencer@Organization.com Add At least one external destination must be selected. Account Reconciliation Statement Report Delay Notifies you when Account Reconciliation Statement Report will be delayed. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) This alert is mandatory and cannot be deleted.   Stop Payment Alerts       Alert is off Add   Cancellation Alert is off Add Statement and Document Alerts       Notice Available Alert is off Add   Statement Available Alert is off Add Wire Transfer Alerts       Available Alert is off Add   Outgoing Wire - Status Changed Alert is off Add   Approval pending Alert is off Add    Template Activity Alert is off Add   Template Approval Pending Alert is off Add   Deleted Mark.Spencer@Organization.com Alert is off Add Change • Delete   Deleted   Notifies you when an wire transaction is deleted. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     Returned For Corrections Alert is off Add   Pending Approval Alert is off Add   Completed With Errors Alert is off Add   Failed Alert is off Add

Alert Send To     Batch Suspended Alert is off Add Change • Delete   Batch Suspended Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Notifies you when a suspend status is received from ACH for an ACH File Upload batch.       Pending Approval Mark.Spencer@Organization.com Alert is off Add Change • Delete   Pending Approval   Notifies you when an ACH file has been uploaded that requires your approval before the changes will be applied. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     Validation Failure Alert is off Add   ACH Notice of Change Received Alert is off Add   ACH Returns Report Available Alert is off Add Account Management Request Submitted Alert is off Add Account Management Request Completed Alert is off Add Account Management Request Pending Approval Alert is off Add Account Management Request awaiting action Alert is off Add Account Management Request Canceled Alert is off Add Account Management Request Rejected Alert is off Add New Balance Account Mark.Spencer@Organization.com Change Telephone Number Changed Mark.Spencer@Organization.com Change   User Telephone Number Changed Alert is off Add E-mail Address Changed Mark.Spencer@Organization.com Change   Company Stale Date Mark.Spencer@Organization.comAlert is off Add Change • Delete   Company Stale Date Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Notifies you when the stale date setting for a company is changed.     Available Alert is off Add   Available Notifies you when a new file is available for download. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Type:  Add another     File Upload Approval Pending Alert is off Add Change • Delete   File Upload Approval Pending Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Notifies you when there is a payment file upload available for which you are an approver.     Issue File Import Completed With Errors Alert is off Add   Issue File Import Completed With Errors Notifies you when an issue file import completed with errors. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)         Issue File Import Failed Alert is off Add   Issue File Import Failed Notifies you when an issue file import failed due to the wrong format being used. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)       Issue File Approval Pending Alert is off Add   Issue File Approval Pending Notifies you when there is an issue file approval pending for which you are an approver. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)       Decision File Import Completed With Errors Alert is off Add   Decision File Approval Pending Alert is off Add   Decision File Import Failed Alert is off Add Password Changed Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message) Change   Password Changed Notifies you when a user's password is successfully changed. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     User Profile Approval Pending Alert is off Add   User Profile Approval Pending Notifies you when a user profile add, edit, or delete request submitted by one of your company's administrator requires your approval. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     User Profile Changed Alert is off Add   User Profile Changed Notifies you when a user's profile is added, changed, or deleted by one of your company's administrators. Mark.Spencer@Organization.com Mark.Spencer@Mobile.com (734) 171-1313 (text message)     Issue File FTP Successful Alert is off Add   Issue File FTP Failed Alert is off Add   Updated User Entitlements Alert is off Add   Account Closure Alert is off Add

Add new alert       Alert Frequency Next send On Send To   Accounting Reminder Change • Delete Accounting Reminder Change • Delete Process Payroll Twice a month-the 15th and last day of the month 03/15/2010   Change • Delete

Alerts for PRESTIGE CREDIT CARD ACCOUNT - *1691

Alert Send To   Balance and Activity Alerts       Credit Card Available Balance Less Than Alert is off Add   Credit Card Balance Nearing Limit Alert is off Add   Credit Card Limit Reached Alert is off Add   Credit Card Transaction Exceeds Alert is off Add   Credit Card Debit Posted Alert is off Add   Credit Card Maximum Balance Alert is off Add   Credit Card Minimum Balance Alert is off Add Transfer and Payment Alerts       Due Alert is off Add   Credit Card Transfer Approval Pending Alert is off Add

Alerts for REVERSE POSITIVE PAY ACCOUNT - *4321

Alert Send To   Account Reconciliation & Reverse Positive Pay Alerts       Reverse Positive Pay Alert is off Add   Reverse Positive Pay Exception Reminder Alert is off Add